Terms and Conditions

  • By purchasing a ticket, you agree to the following Terms & Conditions General Admission Terms & Conditions
  • Fireworks, flares or naked flames are not allowed. Candles are only permitted if they are covered or enclosed
  • You are not permitted to bring any food or alcoholic drink inside the fenced concert arena. Soft drinks will be permitted into the concert arena but are restricted to 500ml per person, in a sealed bottle only.
  • Dogs are not allowed, except guide dogs.
  • Small personal umbrellas are allowed, however large parasols and golf sized umbrellas will not be permitted on site.
  • In case of inclement weather the concert will not be cancelled, however the concert programme may be amended in the interest of safety and enjoyment of the audience.
  • The use of recording equipment is prohibited.
  • Tickets are non-refundable and non transferable; however the promoter reserves the right to vary these terms and conditions in accordance Government guidelines on infectious diseases.
  • One folding chair per person will be allowed into the concert arena. It should be noted though, that any chairs brought in will need to be positioned behind a demarcation line in the concert arena. This demarcation line will be set to create a safe area both for those customers who wish sit and those who wish to stand at the concert/at the front of the stage area.
  • Private marquees and gazebos are not permitted.
  • LPH Concerts & Events reserves the right to make alterations to the advertised arrangements or featured artists, or to refuse admission under reasonable circumstances.
  • LPH Concerts & Events reserves the right to cancel or abandon any performance / event.
  • All persons under 16 years must be accompanied by an adult (18 years and over)
  • The concert arena is within a confined fenced area. No pass outs or re entry will be allowed.
  • Security staff reserve the right to search guests on entrance and refuse entry to those believed to be intoxicated or under influence of drugs.
  • Entry will be refused to anyone who declines having their person or belongings searched.
  • No refunds will be offered to customers who are refused entry or ejected from a venue on account of declining to be searched, abusive, threatening, drunken or other antisocial behaviour, carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings.
  • Beware of counterfeit goods; buy merchandise from within the concert arena only.
  • Tickets are sold subject to the event organiser / venue’s term and conditions
  • Admission is at the Customer’s own risk, except in respect of death or personal injury resulting from negligence on the part of the event organiser / venue.
  • Every person attending the event will require a ticket. All persons under the age of 16 must be accompanied by an adult (18 years and over). and no more than 4 under 16’s are to be in the care of one adult.
  • Admission is subject to licensing conditions.
  • LPH Concerts & Events shall not be liable for:
  • Any damage to or loss of the Customer’s property whilst at the event, unless such damage or loss has occurred as a result of the wilful misconduct of LPH Concerts staff;
  • Any of the Customer’s, its guests, staff and/or agents’ indirect, special or consequential losses (for example, transport or accommodation costs).
  • LPH Concerts & Events shall not be liable to the Customer for:
  • Any expenses or losses incurred by the Customer; or any delay or non-performance of LPH Concerts & Events obligations to the Customer, if and to the extent that such expenses or losses, delay or non-performance are caused by a Force Majeure Event
  • ‘Force Majeure Event’ shall mean any event or circumstance which is reasonably beyond LPH Concerts & Events control, including without limitation, act of God, terrorist action, imminent threat of terrorist action, epidemic, wars, national emergencies, insurrections, riots, fire, flood, suspension of power leading to inoperability of the Arena, loss of utilities, national mourning, strike, industrial action, lock out, breakdown, malfunction or damage of or to the Arena, any plant, equipment or materials, explosion, civil commotion or disturbance, interruption in, delay or failure of necessary transportation or technical facilities, severe weather conditions or act of local or national government.
  • Nothing in these terms and conditions shall exclude either party’s liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation or any other liability that cannot be excluded by law.
  • These terms and conditions shall be governed by and construed in accordance with English law. Any dispute in relation to their subject matter shall be submitted to the courts of England and Wales.

Competition Terms and Conditions

A full list of our Competition Terms and Conditions are listed below. Please also check additional Ts & Cs for each competition as not all are the same.

General Competition Terms and Conditions

  • Entry implies acceptance of these terms and conditions.
  • No competitions promoted by us are endorsed, sponsored or administered by Facebook or Instagram, nor is Facebook or Instagram associated with any of our competitions.
  • Employees of the promoter and supplier/s of each competition and their families or anyone else professionally connected to the competition are excluded from entry.
  • All prize draws are governed by English law and the courts of England shall have exclusive jurisdiction over any dispute arising in connection with it.
  • By entering any competition, an entrant is indicating his/her agreement to be bound by our general and competition specific terms and conditions.
  • It is the responsibility of the entrant to provide correct, up-to-date details when entering the prize promotion and acceptance of the prize. The promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.
  • Promoter’s decision is final and binding. No correspondence will be entered into.
  • The promoter and or supplier reserves the right to substitute a prize of equal or greater value should circumstances outside its control make this necessary.
  • The promoter reserves the right to verify winners and ask for proof of identity, age and address and to withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these or any specific competition’s terms and conditions.
  • The name of the winners of any competition can be obtained by sending an email, 28 days after the prize promotion closing date to info@lphconcerts.co.uk.
  • The promoter reserves the right, at its sole discretion, to eliminate or disqualify any entries or entrants that it regards as being in breach of these or any terms and conditions or the spirit of any promotion. Those who try to circumvent the entry process and/or entry instructions by any method will be disqualified and any prize award will be void.
  • Where a prize is provided by a supplier, the promoter accepts no responsibility for the inaccuracy of any prize description, and the supplier is responsible for prize fulfilment.
  • If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these, or any, Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
  • The promoter and the supplier reserve the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid entrant disappointment.
  • The decisions of the promoter are final and binding in all matters relating to any competition or promotion and no correspondence will be entered into.
  • The competitions and promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
  • Data Protection: Any personal information that entrants share with the Promoter will be kept secure and only used in line with these terms and conditions unless the entrant has opted into future marketing from the promoter and/or the supplier. By entering the promotion, entrants agree that their information may be used by the promoter to administer the promotion and winners consent to giving their name for the winners’ list.
  • Promoter’s Privacy Policy: https://lphconcertsandevents.co.uk/cookie-and-privacy-policy/