Terms and Conditions

Conditions of entry 

 

Non-picnic concerts

This relates to:

  • Olly Murs live in Bedford Park (29 July 2021)
  • Café Mambo Ibiza in the park (30 July 2021)
  • Ocean Colour Scene (31 July 2021)
  • Café Mambo Classics at Stonor Park (13 August 2021)
  • Jools Holland Stonor Park (14 August 2021)
  • Café Mambo Ibiza Classics at the Castle (20 August 2021)

By purchasing a ticket, you agree to the following 

  1. Fireworks, flares or naked flames are not allowed.
  2. You are not permitted to bring any food or alcoholic drink inside the fenced concert arena. Soft drinks will be permitted into the concert arena but are restricted to 500ml per person, in a sealed, plastic bottle only.
  3. Dogs are not allowed, except for guide dogs or assistance dogs.
  4. Small personal umbrellas are allowed, however large parasols and golf sized umbrellas will not be permitted on site.
  5. Private marquees and gazebos are not permitted.
  6. One folding chair per person will be allowed into the concert arena. It should be noted though, that any chairs brought in will need to be positioned behind a demarcation line in the concert arena. This demarcation line will be set to create a safe area both for those customers who wish sit and those who wish to stand at the concert/at the front of the stage area.
  7. All persons under the age of 16 must be accompanied by an adult (18 years and over). and no more than 4 under 16’s are to be in the care of one adult (aged 18 years and older).
  8. Security staff reserve the right to search guests on entrance and refuse entry to those believed to be intoxicated or under the influence of drugs.
  9. Entry will be refused to anyone who declines having their person or belongings searched.
  10. The concert arena is within a fenced area. No pass outs or re-entry will be allowed.

 

Picnic concerts

This relates to:

  • Bedford Park Proms (1 Aug 2021)
  • Castle Howard Proms (21 August 2021)
  • Queen Symphonic Castle Howard (22 August 2021)

By purchasing a ticket, you agree to the following

  1. Fireworks, flares or naked flames are not allowed. Candles are only permitted if they are covered or enclosed
  2. Dogs are not allowed, except for guide dogs or assistance dogs.
  3. All persons under the age of 16 must be accompanied by an adult (18 years and over). and no more than 4 under 16’s are to be in the care of one adult (aged 18 years and older).
  4. Small personal umbrellas are allowed, however large parasols and golf sized umbrellas will not be permitted on site.
  5. Security staff reserve the right to search guests on entrance and refuse entry to those believed to be intoxicated or under the influence of drugs.
  6. Entry will be refused to anyone who declines having their person or belongings searched.

 

Terms & Conditions

 

All concerts

This relates to:

  • Olly Murs live in Bedford Park (29 July 2021)
  • Café Mambo Ibiza in the park (30 July 2021)
  • Ocean Colour Scene (31 July 2021)
  • Bedford Park Proms (1 Aug 2021)
  • Café Mambo Classics at Stonor Park (13 August 2021)
  • Jools Holland Stonor Park (14 August 2021)
  • Café Mambo Ibiza Classics at the Castle (20 August 2021)
  • Castle Howard Proms (21 August 2021)
  • Queen Symphonic Castle Howard (22 August 2021)

By purchasing a ticket, you agree to the following:

  1. In case of inclement weather, the concert will not be cancelled. However, the concert programme may be amended in the interest of safety and enjoyment of the audience.
  2. The use of recording equipment is prohibited.
  3. Tickets are non-refundable and non-transferable. However, the promoter reserves the right to vary these terms and conditions in accordance Government guidelines on infectious diseases.
  4. LPH Concerts & Events reserves the right to make alterations to the advertised arrangements or featured artists, or to refuse admission under reasonable circumstances.
  5. LPH Concerts & Events reserves the right to cancel or abandon any performance/event.
  6. No refunds will be offered to customers who are refused entry or ejected from a venue on account of declining to be searched, abusive, threatening, drunken or other antisocial behaviour, carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings.
  7. Beware of counterfeit goods. Buy merchandise from within the concert arena only.
  8. Admission is at the customer’s own risk, except in respect of death or personal injury resulting from negligence on the part of the event organiser/venue.
  9. Admission is subject to licensing conditions.
  10. LPH Concerts & Events shall not be liable for:
    1. Any damage to or loss of the customer’s property whilst at the event, unless such damage or loss has occurred as a result of the wilful misconduct of LPH Concerts staff.
    2. Any of the customer’s, its guests, staff and/or agents’ indirect, special or consequential losses (for example, transport or accommodation costs).
  11. LPH Concerts & Events shall not be liable to the customer for:
    1. Any expenses or losses incurred by the customer; or any delay or non-performance of LPH Concerts & Events obligations to the customer, if and to the extent that such expenses or losses, delay or non-performance are caused by a Force Majeure Event
    2. ‘Force Majeure Event’ shall mean any event or circumstance which is reasonably beyond LPH Concerts & Events control, including without limitation, act of God, terrorist action, imminent threat of terrorist action, epidemic, wars, national emergencies, insurrections, riots, fire, flood, suspension of power leading to inoperability of the Arena, loss of utilities, national mourning, strike, industrial action, lock out, breakdown, malfunction or damage of or to the Arena, any plant, equipment or materials, explosion, civil commotion or disturbance, interruption in, delay or failure of necessary transportation or technical facilities, severe weather conditions or act of local or national government.
  12. Nothing in these terms and conditions shall exclude either party’s liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation or any other liability that cannot be excluded by law.
  13. These terms and conditions shall be governed by and construed in accordance with English law. Any dispute in relation to their subject matter shall be submitted to the courts of England and Wales.